GENERAL CONDITIONS OF SALE

Article 1: Fields and conditions of application

The site www.golden-marks.com is the property of the company ANAÏS LTD in its entirety, as well as all rights related thereto.
ANAÏS LTD is a corporation whose head office and administrative offices are at choam 4 ramat gan , Israel and is registered at the trade register.
Reproduction in whole or in part is systematically subject to the authorization of the owners.
These general conditions of sale apply to all orders on www.golden-marks.com.



www.golden-marks.com reserves the right to modify at any time these terms and conditions of sale. In this case, it will be applied to each order the general conditions of sale in force.
Any customer who has placed an order on www.golden-marks.com implies his unrestricted and unreserved acceptance of the general terms and conditions of sale in force.


Article 2: Orders

It is possible to place an order on www.golden-marks.com by one of the following means:

o The website www.golden-marks.com 24h / 24, 7/7.

o By phone at +972523805817 from Monday to Friday from 08:00 to 19:30

o By email: contact@golden-marks.com

The validation of the order of a product offered on the site www.golden-marks.com implies the express acceptance on your part of these general conditions of
sale, without this acceptance requires your handwritten signature.
We ubdertake not to transfer any details of the dispute to any outside party

Article 3: Presentation of products

Photos are for illustrative purposes. We invite you to refer to the description of each product to know the precise characteristics;
and in case of doubt or if you want further information do not hesitate to contact us at +972523805817 or by email contact@golden-marks.com
Article 4: Availability of products


Our product offers and prices are valid as long as they are visible on the site, while stocks last.

For Products not stored in our warehouses, our offers are valid subject to availability at our suppliers.

In this context, indications on the availability of the Products are provided to you at the time of placing your order.

This information comes directly from our suppliers, errors or modifications may exceptionally exist.

In case of unavailability of a Product after placing the order, the Member will be informed by email or by phone of the delivery of a
partial order or cancellation of his order. The Member will then be refunded of all or part of his order within a maximum of fourteen 14 days after he has been notified of the cancellation of his order.

Any refund will be made according to the means of payment used by the customer during his purchase (voucher, credit card).

Article 5: Product prices

The prices of our products are expressed in euros or US dollars and include all taxes (TTC) excluding participation in processing and delivery costs. They can be modified at any time and without notice. However, the products will always be billed at the rate in effect at the time of the order (unless obvious error).

In case of order to a country other than Israel, you are the importer of the products concerned and are responsible for any delivery taxes.
Article 6: Payment

The payment of your orders is carried out:

· By PAYPAL: secure payment


Article 7: Expedition

The products are delivered to the address entered during the order process or in the pick-up point of your choice (depending on the chosen mode of transport).

When you order several products at the same time and they have different delivery times, the delivery time of the order is based on the furthest delay.

However, www.golden-marks.com reserves the right to split shipments.
Participation in the processing and shipping fees will only be charged for one shipment.


In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time which has been indicated to you.
In case of late delivery, we will offer you by mail a new delivery time.

In any case, in accordance with the legal provisions, in the event of late delivery, you have the possibility to resolve the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code.
In this case, if you received the product, after your cancellation, we will refund the product
In case of impossibility of delivery the customer will be notified as soon as possible and the shipping costs will remain with his load if there is an error of address.
Article 8: Delivery

Products purchased on www.golden-marks.com are delivered in Metropolitan France, and in the European Union and to the United States exclusively.


Our delivery costs are calculated according to the weight of the package and the destination. For more details check your cart, shipping costs will be communicated before the validation of your purchases.
Delivery is made by delivery of the product to the delivery address specified when ordering.

The recipient is required to check the condition of the package of the package upon delivery or when it is removed.

Any dispute concerning the transport (breakage, damage, damaged packaging ...) must imperatively be indicated on the delivery note, as well as at www.golden-marks.com, within two working days BY COURIER OR BY EMAIL.

In case of non-receipt of your parcel, notify us immediately.
A search will follow with our carrier.

The delivery time corresponds to the shipping time indicated on the product sheet plus the delivery time

Our delivery partners offer a fast delivery service.


Any erroneous or missing mention, and necessary, in the delivery address and the identity of the customer releases www.golden-marks.com of the responsibility of the delivery.

Are considered as force majeure releasing www.golden-marks.com from its obligation to deliver: war, riot, fire, strikes, accidents and the impossibility of being supplied.




Article 9: Time of withdrawal and return

Although we want your purchase to bring you the greatest satisfaction, we understand that sometimes we can change our minds

You have a period of fourteen (14) calendar days to exercise your legal right of withdrawal and fourteen (14)
days after your communication of the decision to retract to return the product (s), ie a maximum of 15 days.
In this case, you must imperatively call the customer service at 06; 22.96.64.27
These must be returned complete in their original packaging

Return shipping costs are your responsibility.
Items returned unfit for sale, incomplete, damaged, damaged or soiled by the customer will not be returned or exchanged.


We offer you a credit of the same amount or we will refund you within 15 days of returning.

In case of abusive returns, www.golden-marks.comreserves the right to refuse any subsequent order.
Retractation form

To the attention of www.golden-marks.com choam 4 ramat gan, Israel

I / we (*) hereby notify you (*) of my / our (*) cancellation of the contract for the sale of the goods (*) / for the provision of services (*) below:


Ordered on (*) / received on (*):


Name of the consumer (s):


Address of the consumer (s):


Signature of the consumer (s) (only in case of notification of this form on paper):


Date:

Article 10: Retention of title
The goods remain the property of the company www.golden-marks.com until the customer has fulfilled all the obligations towards us, and in particular until the full payment of the price (law 80-335 of 15/05 / 1980).



Article 11: Intellectual Property

The texts, comments, works, illustrations and images reproduced on the website www.golden-marks.comare reserved for the whole world under copyright and intellectual property.


As such and in accordance with the provisions of the Code of Intellectual Property, only use for private use subject to different or even more restrictive provisions of said code is permitted. Any total or partial reproduction of the site www.golden-marks.com is prohibited.
Article 12: Liability

The products offered are in accordance with the French legislation in force. The responsibility of www.golden-marks.com can not be held liable for failure to comply with the legislation of the country where the products are delivered.
It is up to you to check with the local authorities the possibilities of importation or the use of the products or services that you envisage to order.

The photographs are provided for illustrative purposes. We invite you to refer to the description of each product to know the precise characteristics;
and in case of doubt or if you want additional information, do not hesitate to contact us.


www.golden-marks.com can not be held responsible for the non-delivery of a product for out of stock, unavailability, disruption, total or partial strike of the postal services and means of transport and / or communication; flood, fire, natural disaster or any other case of force majeure as defined in the chapter Delivery.


www.golden-marks.com hereby disclaims all liability for any consequential damages such as loss of business, loss of profit, loss of opportunity, damage or miscellaneous expenses.


Article 13: Jurisdiction

The general conditions of sale presented above are governed by Israeli law.
In case of dispute, the Israeli courts will have sole jurisdiction.
You will be able to seize at your choice besides one of the jurisdictions territorially competent under the code of civil procedure, the jurisdiction of the place where you remained at the time of your order.